A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S. on Monday, July 6, 2020. THE CANADIAN PRESS/Andrew Vaughan

A WestJet flight from Calgary arrives at Halifax Stanfield International Airport in Enfield, N.S. on Monday, July 6, 2020. THE CANADIAN PRESS/Andrew Vaughan

WestJet puts 1,000 workers on leave, citing government’s ‘Incoherent’ policy

International capacity will be down 93 per cent year over year and only five daily flights will be offered

The CEO of WestJet Airlines Ltd. is laying the blame squarely on “incoherent” policy from Ottawa as his carrier cuts staff and flights in response to new COVID-19 testing requirements for passengers returning to Canada.

The Calgary-based airline announced Friday about 1,000 employees will be furloughed, temporarily laid off, put on unpaid leave or have their hours cut, and it will chop about 30 per cent of its capacity for February and March and pull 160 domestic departures from its schedule.

Trip cancellations and reductions in new bookings began immediately after the federal government warned of the inbound testing rules and continued requirement for a 14-day quarantine on Dec. 31, said WestJet CEO Ed Sims in a statement.

“The entire travel industry and its customers are again on the receiving end of incoherent and inconsistent government policy,”’ he said.

“We have advocated over the past 10 months for a co-ordinated testing regime on Canadian soil, but this hasty new measure is causing Canadian travellers unnecessary stress and confusion and may make travel unaffordable, unfeasible and inaccessible for Canadians for years to come.”

The new flight cuts mean WestJet will have reduced flights by more than 80 per cent compared with the same time last year, it said.

International capacity will be down 93 per cent year over year and only five daily flights will be offered compared with 100 last year. Overall, it will offer 150 daily departures, returning to levels not seen since 2001, it said.

The federal government said last week that Canada-bound air passengers would have to provide proof of a negative COVID-19 test result in order to board their flight — a requirement that took effect on Thursday.

Transport Minister Marc Garneau said on Wednesday the restrictions would go ahead as planned to coincide with the expiration of Canada’s ban on flights from the United Kingdom. Canada halted most air travel from the U.K., where a mutated strain of COVID-19 had been discovered, on Dec. 20.

Airlines and passengers had a turbulent 24 hours under the new testing regime.

WestJet said it had to deny boarding to 32 passengers on its six international flights into Canada on Thursday.

“Yesterday was a very busy day,” said spokeswoman Morgan Bell.

The travellers were turned away due to improper tests — antigen or antibody tests, rather than the required PCR test common in Canada and involving a deep nasal swab — no test at all, or one taken more than 72 hours before departure, she said.

“Our team on the ground has rebooked guests affected and is assisting with finding eligible tests whenever possible … to ensure they can return to Canada at a later date,” Bell said.

Air Transat denied boarding to 10 passengers who did not have a PCR test on its three northbound flights Thursday. A dozen more travellers were turned away on a flight from Paris on Friday morning.

“In addition, for the three flights, we observed a significant number of no-shows, which we cannot explain with certainty. We will follow the evolution of the situation closely in the coming days,” said Transat spokesman Christophe Hennebelle.

“There will be some stranded passengers, unfortunately – a little bit more heads-up and co-operation may have helped preventing this.”

On Wednesday, Wendy Paradis, president of the Association of Canadian Travel Agencies, said the testing requirements were being imposed on “unrealistic” timelines and were already causing “chaos” for travel agents as travellers lined up to cancel trips.

WestJet, which was bought by Onex Corp. in 2019, joined Air Canada, Air Transat and Sunwing, along with the National Airlines Council of Canada and the International Air Transportation Association, in unsuccessfully asking Ottawa for an 11-day extension to implement the new rules.

In October, WestJet suspended service to four Atlantic Canada cities and laid off 100 corporate employees, after laying off 4,000 workers since the pandemic began.

Sims said in a statement on Friday that other WestJet workers will also see an impact on their paychecks, calling the workforce cuts a “cruel outcome for loyal and hardworking staff who have been diligently working through the pandemic.”

Dan Healing and Christopher Reynolds, The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Alberta reported its highest number of daily COVID-19 cases since December 16 on Friday. (NIAID-RML via AP)
Alberta reports 1,521 additional COVID-19 cases, 674 new variant cases

Daily case total the highest since mid-December

County of Paintearth
County of Paintearth meeting highlights April 7th

Bylaw 698-21 was presented to council for first reading during their April 7th meeting of council

Supporters pray outside as Pastor James Coates of GraceLife Church is in court in Stony Plain, Alta., on Wednesday Feb. 24, 2021, after being charged with holding Sunday services in violation of COVID-19 rules. THE CANADIAN PRESS/Jason Franson
Alberta church shut down, fenced off for ignoring COVID-19 health restrictions

Police and security staff were on hand as metal fencing was erected around the church building earlier today

A cross made out of hockey sticks at a makeshift memorial is silhouetted against the setting sun at the intersection of a fatal bus crash near Tisdale, Sask., on Monday, April, 9, 2018. A virtual tribute is planned to mark the third anniversary of the Humboldt Broncos bus crash. THE CANADIAN PRESS/Jonathan Hayward
VIDEO: Humboldt Broncos team to be honoured on third anniversary of fatal bus crash

16 people died and 13 were injured when a semi-trailer ran a stop sign into the path of the hockey team’s bus

Vancouver’s park board general manager issued a new order Friday restricting tents and other temporary structures from being set up in Strathcona Park after April 30, 2021. THE CANADIAN PRESS/Jonathan Hayward
Vancouver park board issues order to restrict tents in Strathcona Park

The order issued Friday restricted tents and other temporary structures from being set up after April 30

Stettler’s own Renegade Station is kicking off the spring season with a brand new single - to be released April 9th. (Photo submitted)
A brand new single is on the way from Stettler-based band Renegade Station

Free Free Free hits all streaming platforms on April 9th

Foreign Affairs Minister Marc Garneau waits for a virtual meeting to begin with US Secretary of State Antony Blinken in Ottawa, Friday February 26, 2021. THE CANADIAN PRESS/Adrian Wyld
Ottawa mulls exempting more workers from Canada-U.S. border shutdown: Garneau

Canada-U.S. border has been closed to people travelling for vacations and other non-essential visits since March 2020

A worker smooths concrete at a construction site in Toronto on January 16, 2020. THE CANADIAN PRESS/Cole Burston
Economy adds 303,000 jobs in March, unemployment rate falls: Statistics Canada

Figure released this morning outpaced the 259,000 gain seen in February

FILE - This file photo dated July 10, 1947 shows the official photograph of Britain’s Princess Elizabeth and her fiance, Lieut. Philip Mountbatten in London. Buckingham Palace says Prince Philip, husband of Queen Elizabeth II, has died aged 99. (AP Photo/File)
Prince Philip, husband of Queen Elizabeth II, dies at 99

Philip spent a month in hospital earlier this year before being released on March 16

Campbell River city council will continue its 2020 policy of waiving late fees and NSFs. (Mirror File photo)
53% of Canadians teetering the brink of insolvency: survey

A majority of Canadians admit they’re just $200 away from not being able to pay their monthly bills

Alberta Premier Jason Kenney listens as the 2021 budget is delivered in Edmonton Alta, on Thursday, Feb. 25, 2021. THE CANADIAN PRESS/Jason Franson
Kenney faces criticism from doctors, his own caucus, over new COVID-19 health rules

Alberta now has more than 10,000 active cases, about 43 per cent are variants

Josee Cabral is seen in her office in Chateauguay, Que. on Thursday, March 25, 2021. THE CANADIAN PRESS/Paul Chiasson
Watch the details to help avoid financial headaches when filing your tax return

Small, easily avoidable mistakes could end up costing you if you’re not careful

Most Read