Gov.Gen Julie Payette walks in the chamber after greeting Senators before delivering the Speech from the Throne, at the Senate of Canada Building in Ottawa, on Wednesday, Sept. 23, 2020. THE CANADIAN PRESS/Justin Tang

Gov.Gen Julie Payette walks in the chamber after greeting Senators before delivering the Speech from the Throne, at the Senate of Canada Building in Ottawa, on Wednesday, Sept. 23, 2020. THE CANADIAN PRESS/Justin Tang

Report details yelling, screaming and aggressive conduct at Rideau Hall under Payette

Report says employees did not feel they had a place to go with their complaints

Julie Payette’s resignation as governor general was prompted by a scathing review of the work environment she presided over at Rideau Hall, described by dozens of people as hostile, toxic, or poisoned.

The government released the findings of the independent review conducted by Quintet Consulting Corp. on Wednesday evening.

The report is heavily redacted, primarily to protect participants’ privacy, and whole pages of details are blacked out or removed.

Still, the report says Quintet heard allegations of “yelling, screaming, aggressive conduct, demeaning comments and public humiliation” — behaviour that was “repeated and persistent.”

Representative descriptions of the work environment at Rideau Hall included phrases such as “the definition of a poisoned work environment,” “humiliation,” “disrespect” and “condescension,” the report says.

If the alleged conduct occurred as described, the report says “by any objective standard,” it would “lead to a toxic workplace.”

“Quintet concludes that there is a serious problem that requires PCO (Privy Council Office) immediate attention.”

Payette resigned last Thursday, one week after the government received the report from Quintet. It was commissioned by the Privy Council Office to look into CBC reports that Payette and her secretary, Assunta Di Lorenzo, had presided over a toxic workplace. Di Lorenzo also resigned.

READ MORE: Gov. Gen. Julie Payette resigns, apologizes for ‘tensions’ at Rideau Hall

Quintet interviewed 92 current and former employees and “knowledgeable individuals” who had worked with Rideau Hall during Payette’s tenure.

“Fewer than 10 participants … reported only positive or neutral information about the work environment,” the report says.

“However, the overwhelming majority of participants described experiences that would objectively be considered ‘concerns and allegations,’” the report says.

Specifically, 43 participants “described the general work environment as hostile, negative or other words to that effect.”

Twenty-six “specifically used the words ‘toxic’ or ‘poisoned.’” Eight “used the expressions climate/reign of fear/terror and 12 participants said they were ‘walking on eggshells.’” the report says.

As well, 20 participants “reported having witnessed harassment in their workplace or referred to harassing behaviours in the workplace.”

Seventeen participants reported that they left their jobs during Payette’s tenure because of the work environment — at least 16 in less than a year. Another 13 reported taking sick leave.

Still, Quintet says it received only one formal complaint about harassment, which was unrelated to the issue it was hired to investigate.

The review did not make any findings of fact or determine whether the reported conduct actually took place. However, the report notes that there was “considerable overlap and consistency” to the allegations made by participants.

It says employees did not feel they had a place to go with their complaints, that human resources practices at Rideau Hall were inadequate. Staff had reported problems to management but “little or no change resulted.”

Payette has admitted to no specific wrongdoing. She said in a statement last week that she was resigning for the good of the institution.

READ MORE: Payette fiasco shows need for stronger GG vetting process: LeBlanc

Joan Bryden and Jim Bronskill, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Payette

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

County of Paintearth
County of Paintearth, Towns of Castor and Coronation to strike committee reviewing recreational funding

‘We want everybody to be able to use (the recreation facilities)’

Supporters gather outside GraceLife Church near Edmonton, Alta., on Sunday, April 11, 2021. The church has been fenced off by police and Alberta Health Services in violation of COVID-19 rules. THE CANADIAN PRESS/Jason Franson
Hundreds gather to support Alberta church shut down for ignoring COVID-19 orders

GraceLife Church and its pastor, are charged for holding services that break health restrictions

Asymptomatic testing will now be available for "priority groups" who are most likely to spread the COVID-19 virus to vulnerable or at-risk populations. File photo by THE CANADIAN PRESS
Alberta identifies 1,183 new COVID-19 cases on Sunday

50.5% of all active cases are variants of concern

File photo
A man walks into a Cargill meat processing factory. THE CANADIAN PRESS/Graham Hughes
Alberta meat plant, site of COVID-19 outbreak last year, to get vaccination clinics

Nearly half of the 2,200 workers at the Cargill facility contracted the novel coronavirus and two employees died last April

Conservative leader Erin O’Toole holds a press conference on Parliament Hill in Ottawa on Tuesday, April 6, 2020. Top Tory leaders of past and present will speak with supporters today about what a conservative economic recovery from COVID-19 could look like. THE CANADIAN PRESS/Sean Kilpatrick
O’Toole to vote against Conservative MP’s private bill on ‘sex-selective abortion’

Erin O’Toole said he supports a woman’s right to choose and will personally vote against the private member’s bill

A sign on a shop window indicates the store is closed in Ottawa, Monday March 23, 2020. The Canadian Federation of Independent Business is raising its estimate for the number of businesses that are considering the possibility of closing permanently. THE CANADIAN PRESS/Adrian Wyld
Small business struggling amid COVID-19 pandemic looks for aid in Liberals’ budget

President Dan Kelly said it is crucial to maintain programs to help businesses to the other side of the pandemic

The National Security and Intelligence Committee of Parliamentarians says that includes attempts to steal Canadian research on COVID-19 and vaccines, and sow misinformation. (AP Photo/Esteban Felix)
Intelligence committee warns China, Russia targeting Canadian COVID-19 research

Committee also found that the terrorist threat to Canada has shifted since its last such assessment

Parliament Hill is viewed below a Canada flag in Gatineau, Quebec, Friday, Sept. 18, 2020. A new poll suggests most Canadians are feeling more grateful for what they have in 2020 as a result of COVID-19 pandemic.THE CANADIAN PRESS/Sean Kilpatrick
Canada’s greenhouse gas emissions increased slightly in 2019: report

2019 report shows Canada emitted about one million tonnes more of these gases than the previous year

A volunteer disinfects a historical Mohabat Khan mosque ahead of the upcoming Muslim fasting month of Ramadan, in Peshawar, Pakistan, Friday, April 9, 2021. (AP Photo/Muhammad Sajjad)
For Canadian Muslims, second pandemic Ramadan is a time of hope and sadness

Many members of the association are trying to find ways ‘to help people stay connected to one another’

Chief Public Health Officer Theresa Tam speaks during a technical briefing on the COVID pandemic in Canada, Friday, January 15, 2021 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Canada’s ICUs see near-record of COVID-19 patients last week as variant cases double

Last week, Canadian hospitals treated an average of 2,500 patients with COVID-19, daily, up 7% from the previous week

Vancouver’s park board general manager issued a new order Friday restricting tents and other temporary structures from being set up in Strathcona Park after April 30, 2021. THE CANADIAN PRESS/Jonathan Hayward
Vancouver park board issues order to restrict tents in Strathcona Park

The order issued Friday restricted tents and other temporary structures from being set up after April 30

Stettler’s own Renegade Station is kicking off the spring season with a brand new single - to be released April 9th. (Photo submitted)
A brand new single is on the way from Stettler-based band Renegade Station

Free Free Free hits all streaming platforms on April 9th

Foreign Affairs Minister Marc Garneau waits for a virtual meeting to begin with US Secretary of State Antony Blinken in Ottawa, Friday February 26, 2021. THE CANADIAN PRESS/Adrian Wyld
Ottawa mulls exempting more workers from Canada-U.S. border shutdown: Garneau

Canada-U.S. border has been closed to people travelling for vacations and other non-essential visits since March 2020

Most Read