(Pixabay)

‘Bait and switch’ warning ahead of Black Friday and Cyber Monday

Competition Bureau of Canada is warning shoppers of illegal sale tactics

The Competition Bureau of Canada wants you to know about a new online advertising trend ahead of Black Friday and Cyber Monday.

Nearly half of Canadians are expected to score deals this Friday and Monday, and it wants to warn them about a “bait and switch” scheme.

READ MORE: Have you started your Christmas shopping yet?

Here’s how it works: You find a great deal on an item online, such as a laptop. You then put the laptop in your shopping cart, check out and pay.

An email confirmation shows up in your inbox and everything looks good.

But then, you get another email from the retailer saying there was a mistake and they can’t honour the advertised price. So, they cancel your order and when you go back on the website, the same product is being offered at a higher price.

In some cases, the bureau said in its warning Wednesday, the bait and switch can be illegal because the store attracted you to their website under false pretenses.

“Don’t hesitate to contact the retailer’s customer service if you have questions, especially if your money is gone and there’s no product in sight,” the bureau said.

“You might only have a small window of time to flag the problem and alert your credit card provider.”

READ MORE: The newest advent calendar promises a bring a ‘high’ to your holidays

The retailer may have to honour the advertised price. Contact your local consumer protection agency to learn if those rules apply.

If you’ve been the victim of a bait and switch, report it to the Competition Bureau.

If you see this play out during your holiday shopping, the bureau recommends you:

  • Keep all emails and credit card statements to do with your purchases
  • Ensure all of the money is refunded into your account
  • Use a credit card for extra protection
  • Continue to check your statements afterwards for any odd charges
  • Check the website to see if the sale price is still being advertised at the fake sale price and report it to the Competition Bureau if so.

@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

PHOTO: Congratulations to Percy Farebrother for skipping his rink to victory at the Castor Men’s Bonspiel

‘All enjoyed wonderful food and the best curling ice in the country’

Town of Castor receives Coronation RCMP Detachment acting commander as delegation during Feb. 24th meeting

Cpl. Chad Salmi came to introduce himself as well as to see what priorities council had for the RCMP

Town bracing for summer service cuts if Canada Summer Jobs Program doesn’t come through

“Our budgets are so tight that we can’t make up the difference.”

B.C. residents in Wet’suwet’en territory have right to police presence: Public Safety Minister

Nevertheless, Bill Blair said officials remain ‘very anxious’ for the barricades to come down

Wet’suwet’en hereditary chiefs to meet today with federal and B.C. governments

Nationwide rail and road blockades have been popping up for weeks

Budget day: Alberta government planning to balance books, boost employment

It’s the second budget by Premier Jason Kenney’s UCP government

Chinatowns across Canada report drop in business due to new coronavirus fears

Around the world, about 81,000 people have become ill with the virus

Prepare for new coronavirus like an emergency, health minister advises

About 81,000 people around the world have now become ill with COVID-19

Winnipeg police investigating graffiti on RCMP and other buildings

Manitoba Justice Minister Cliff Cullen denounced the vandalism

Alberta government asks court to stay judge’s order regarding oilsands decision

Court of Queen’s Bench Justice Barbara Romaine gave Alberta 10 days to make a decision on the Rigel projec

Alberta must juggle sluggish economy, big deficits, lost jobs in upcoming budget

Premier Jason Kenney won last spring’s election on a promise to boost jobs, grow the economy

Calgary father convicted in toddler’s death from staph infection granted parole

Court heard that John was never seen by a doctor until the day before he died in November 2013

Most Read