The Babylon by Telus Health app. (Black Press Media)

Canadians ready for more health-care technology, virtual care: poll

Eight in 10 were interested in the ability to access all of their health information on one electronic platform

A new poll suggests the majority of Canadians are ready to embrace more technology in health care, and it seems many would even trust a private company like Google or Apple with personal data if that meant 24-hour access to their doctor.

The report, titled “The Future of Connected Health Care,” found many respondents believed technology can reduce wait times and improve access through virtual visits, and that robot-assisted surgery can improve overall health.

The Ipsos poll was conducted between June 26 and July 2 on behalf of the Canadian Medical Association. Its findings were released Thursday.

When asked, most of the 2,005 respondents believed technology was already good for health care, with 68 per cent agreeing it helped their doctor keep them informed, and 63 per cent agreeing it improved their health-care experience.

Eight in 10 were interested in the ability to access all of their health information on one electronic platform and seven in 10 believed that having such a platform would reduce medical errors.

But there were also concerns — 77 per cent worried about losing human connection, 75 per cent feared risking their privacy, and 71 per cent were wary of opening the door to private health care.

The survey involved interviews with Canadians aged 18 and older and has a margin of error of plus-or-minus 2.5 percentage points, 19 times out of 20.

“The anticipation that technology will lead to even greater improvements in the health-care system should not come as a surprise as Canadians have experienced rapid growth of new technologies across all aspects of their lives over the last decade and a half,” notes the study, which points to other statistics suggesting growing tech adoption in online banking and shopping.

Respondents were divided on whether they believed the health system will improve, worsen, or stay the same in the next 10 years. But among the 29 per cent who thought it will improve, the top reason was better technology.

In the future, 76 per cent of those surveyed believed technology could help providers see more patients, 70 per cent believed it could remove the administrative burden on doctors, and 69 per cent expected it would improve health outcomes.

Three-quarters were interested in using patient portals — described as a secure online website that could book appointments, allow for online conversations with their doctor, and provide 24-hour access to personal health information.

And four in 10 respondents said they would subscribe to a private, paid virtual service to store personal health information if it could connect them to their doctor or health team whenever they wanted.

However, concerns increased with age — while 55 per cent of those aged 18 to 34 said they would subscribe, that number dropped to 45 per cent among respondents aged 35 to 54, and 31 per cent of those older than 55.

Whether Canada is ready for virtual care — in which a patient could consult with various health-care providers through a virtual platform — is another matter.

The report notes that overall, digital approaches are “vastly under-utilized (or unavailable) in Canada,” with just 1 per cent of Canadians reporting that they had used virtual care or online patient portals.

ALSO READ: Bodies of B.C. fugitives believed to have been found in Manitoba

Cassandra Szklarski, The Canadian Press


Like us on Facebook and follow us on Twitter.

Just Posted

The final Castor Farmers Market of 2019 took place on Dec. 5th

The Castor Farmers Market will be taking a couple months off before returning in March

Alberta RCMP prepares for National Impaired Driving Enforcement Day and shares safety tips

National Impaired Driving Enforcement Day is a nationwide RCMP initiative taking place Dec.7th

Lacombe’s AFSC ready to help Alberta producers facing difficult times

2019 season not easy for Alberta producers due toweather and other challenges

Castor seniors learn how to protect themselves from scams and abuse

Around 20 seniors in Castor attended a recent workshop at the Castor Golden Circle

Permits expected in ‘the next month or two’ for the Paintearth Wind Project

The project, if approved, is projected to start construction in the second quarter of 2021

‘Things haven’t changed enough:’ Ecole Polytechnique anniversary prompts reflection

Fourteen women were fatally shot by a gunman at the Montreal school on Dec. 6, 1989

Appeal denied: Alberta’s top court upholds conviction of triple-murderer

Douglas Garland was convicted of first-degree murder in the deaths of a couple and their grandson

Second warning on romaine lettuce from California region as another E. coli case reported

Two cases of E. coli have been reported in relation to the illness in the U.S.

Many of Canada’s working poor can’t afford lawyers, don’t qualify for legal aid

One lawyer says many people earn too much to qualify for legal aid, but not enough to really live on

Economy lost 71,200 jobs in November, unemployment rate climbs to 5.9%

Jobless rate is at its highest since August 2018, when it hit 6%

Final appeal rejected for man convicted in deaths of missing Alberta seniors

Lyle and Marie McCann were in their 70s when they left their home in St. Albert in 2010 and vanished

Infants should be tested for autism if older siblings are diagnosed, Canadian study suggests

Blood test for infants with sibling who’s been diagnosed would get information to families earlier

Rural Alberta gets more police officers, but must pay for them directly

Premier wants areas to pay portion of overall costs on rising scale to bring in extra $200M by 2024

Two vehicle Hwy 11 collision results in 2 dead

Blackfalds RCMP were dispatched to a serious collision on Highway 11

Most Read