New airline regulations bring compensation for tarmac delays, over-bookings

Some of the new regulations will roll out in July, while others are expected for December.

The federal government is rolling out new regulations that will require airlines to help and compensate passengers stuck on tarmacs for hours, as well as provide more regular updates on delayed and cancelled flights.

The new measures are apart of the updates to the Air Passenger Protection Regulations that will take effect over the coming months, Transport Minister Marc Garneau told reporters at Pearson International Airport outside Toronto on Friday.

“After a long and thorough consultation process, I am proud to say these new regulations achieve that balance and will give air travellers the rights and treatment they pay for and deserve,” Garneau said.

ALSO READ: Plane safety briefings must have rule to leave carry-ons behind during evacuation: union

Starting July 15, airlines will be required to pay up to $2,400 for anyone who is denied boarding for situations within the airline’s control, such as over-booking, and up to $2,100 for lost or damaged luggage, which is already outlined in international rules. This compensation would have to be paid to the passenger at the time they are denied boarding.

New rules will require airlines to provide updates, and to return to the gate and let people off if the delay reaches three hours, but gives the option of a 45-minute extension if there is a possibility the plane will be able to take off.

Airlines will also have to follow new rules for allowing musical instruments on planes either as checked or carry-on baggage.

Other new regulations, which will roll out in December, include hefty compensation for flight delays and cancellations that are deemed within an airline’s control.

For large airlines, amounts will range from $400 to $1,000, while smaller airlines will have to pay out $125 to $500.

  • 3-6 hours: $400
  • 6-9 hours: $700
  • 9+ hours: $1000

For small airlines, the amounts are:

  • 3-6 hours: $125
  • 6-9 hours: $250
  • 9+ hours: $500

The regulations lay out the minimum standards airlines will have to follow for situations in their control, or face $25,000 fines.

With files from The Canadian Press


@ashwadhwani
ashley.wadhwani@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

County of Paintearth adopts employee discipline policy

The new policy outlines a standard procedure for administration to follow

AMBER ALERT: Alert cancelled after child located safe and unharmed

Alert cancelled after child located safe and unharmed

Camp Teckla develops skills for kids and youth

Stettler’s popular basketball camp ready to hit the court

Annual Castor competition draws shooters from around the province

The 32nd Castor Trap Club Trophy Shoot ran June 14th to 16th

County Council receives update on Designated Industrial Properties

Today, the 886 properties in the County barely account for $200 million

VIDEO: B.C. First Nation plans to launch legal challenge after Trans Mountain approval

Meanwhile, Premier John Horgan says he’ll continue to defend the B.C. coast

Wildfires have forced more than 9,000 people from homes in northern Alberta

People in other communities remain on evacuation alert and could be told to leave quickly

Pride divided: Edmonton leadership under pressure as LGBTQ community looks to future

Most of the conflict can be traced back to 2016 Toronto Pride when Black Lives Matter staged a protest

Federal cabinet ministers visit Edmonton, Calgary, in wake of TMX approval

Natural Resources Minister Amarjeet Sohi is set to visit Trans Mountain Corp.’s terminal in Edmonton

Statistics Canada reports annual pace of inflation rises in May to 2.4%

Transportation prices gained 3.1 per cent as the cost of air transportation added 8.9 per cent

Demonstrators on either side of Trans Mountain debate clash in Vancouver

Crowd heard from member of Indigenous-led coalition that hopes to buy 51% of expansion project

High Level on alert, as wildfires put more people on the run in northern Alberta

Thousands in High Level were just allowed back home, and now must get ready to leave again

VIDEO: Toronto Raptors announcer credited with calming crowds after shooting

Matt Devlin, the Raptors’ play-by-play announcer since 2008, was praised for preventing panic from spreading

Two people arrested after Wetaskiwin vehicle theft

Wetaskiwin RCMP respond to theft of motor vehicle

Most Read